Shipping Time
Most orders are delivered within 4 to 5 days of being placed. We will notify you within 24 hours if items you ordered are out of stock.

Shipping Method
Orders are shipped regular UPS ground.
Overnight shipping is available.
Email info@CAPwholesalers.com for more information.

Payment Methods
Visa, MasterCard and American Express.
Pre-Paid money orders/cashier checks.
Check (Must wait to clear.)
Credit cards issued outside of the USA are not accepted.
No COD.
Wire transfers for international customers only. This excludes Canadian customers; major credit cards are accepted.

Returns
Returns are subject to a 20% restocking fee.
Pieces are not returnable (this applies to orders that are less than 12 pieces per color, per style.)
Altered and decorated garments are not returnable.
Shipping and handling charges are not refundable.
Returns must be authorized by CAPwholesalers.com.
Returns without a RA# will be refused.
Claims must be made within 15 days from receipt.
Items must be sent Freight Pre-Paid.
Please allow up to 10 business days for credits to be processed.

Cancellations
Cancellations are subject to a 20% restocking fee.
Order cancellation can only be made before shipment.
Once shipment occurs, the return policy is in effect.
Custom screen printed and custom embroidered caps: Once an order is placed with a customized logo and then it is cancelled, it is subject to digitizing, set-up and freight charges that apply. Custom embroidered caps are not returnable.

Backorders
If an item is unavailable it will be removed from the order and you will be notified before we ship the other portion.

Blank Caps - Custom Retail Caps